FAQ
FAQ 💌
💖 Returns & Exchanges
Due to the custom and hygienic nature of our handmade press-on nails, all sales are final
However, your satisfaction means everything to us—if there are any issues with your order, we’ll always work with you to make it right
💫 What if my order arrives damaged or incorrect?
If your order arrives damaged, defective, or incorrect, please contact us within 5 days of delivery with clear photos. We’ll resolve the issue as quickly as possible
📦 How long does my order take?
Each set is handcrafted to order just for you. Please allow 2–3 business days for us to carefully create your set.
Shipping typically takes 3–5 business days depending on your location
📏 Custom Sizing (Recommended for Best Fit)
For the most accurate fit, we recommend using our custom sizing option by uploading a photo of your hands next to a coin. This allows us to tailor your set specifically to your nail shape.
💖 Made Just for You
Because each set is handcrafted specifically for your order, no two sets are exactly the same. This ensures a unique, salon-quality finish made to match your chosen style and size.
🌙 Important Notes
• All sets are handmade to order and require production time
• Processing begins once your order is placed
• Please double-check your shipping details before checkout
🎁 What comes in my package?
Every set comes with everything you need for the perfect application 💕
• Your custom press on nails
• Nail file
• Cuticle pusher
• Nail glue
• Cuticle oil ✨
💅 How do I apply my press on nails?
For the best, long lasting results ✨
• Gently file your natural nail bed until it’s no longer shiny
• Push back your cuticles
• Apply glue to your nail bed
• Press the nail firmly onto your natural nail and hold for a few seconds 💕
🌙 Pro tip for extra long wear:
Apply your nails at night so the glue has time to fully dry while you sleep 💌 When you wake up, apply cuticle oil to keep your nails looking fresh and glossy 💖
💌 How can I contact you?
You can reach us anytime at pressoncollective@gmail.com, and we’ll get back to you as soon as we can! We’re always happy to help 💕